Have questions? We're here to help you.
An Orientaleaf.com representative will respond to your request within 24 hours of receipt.
- Email:help@orientaleaf.com
China Working Time (GMT+8:00):
- Monday to Friday: 9am - 6pm
- Sundays: 10am - 6pm
Quick support links:
You can track your shipment at https://www.17track.net.
Tracking Number:
Your tracking number can be found in the shipping confirmation email we sent to you, or in your user account if you registered with us.
If you cannot find the email, please check your Spam / Junk folder, as automated emails may occasionally be filtered there.
If you are still unable to locate your tracking number, feel free to contact us by email for assistance.
Send email to us
Send us an email with as much information as possible (order numbers, etc) and we'll reply as soon as possible. If you currently have an account, please be sure to use the email address associated with your account.